Auto-cancelations

For all subscriptions, by default Loop will attempt to collect payment for 7 days past the due date. After 7 days of attempting, Loop will cancel the subscription and open invoice. If companies wish, they can override this 7 day default and select the number of days they would like to attempt payment. To do this, please reach out to Loop directly and we will configure it for you.

For Loop products:

Once the set number of days is reached, Loop will:

1. Set the "due" transfer to uncollectible.

2. The cancel the agreement

3. Send cancellation email and webhook (if configured).

For Stripe products

Once the set number of days is reached, Loop will:

1. Set the Stripe invoice and the "due" Loop transfer to uncollectible.

2. Cancel the Stripe subscription and Loop agreement

3. Send cancellation email and webhook (if configured).