Receipts & notifications
Companies can elect to have Loop automatically send several notifications and receipts.
Subject line | Description |
|---|---|
| Sent when a payment confirms onchain |
Your upcoming payments with | Sent on the Sunday before a payment is due Please note, this email will include all payments due for a given wallet across all the entities that wallet has payments due with. |
| Sent 48 hours and then 24 hours before a payment is due to payers that do not have enough token balance or authorization for a successful payment. |
| Sent 5 minutes after a payment is due but missed |
| Sent when a subscription is scheduled to be cancelled |
| Sent when a subscription is cancelled |
Draft payments
For companies using Loop's Stripe integration for subscriptions, Stripe only finalizes invoices 24 hours before they are due. As a result, Loop creates a draft invoice after the last invoice is paid with the expected next invoice amount. Throughout the month, Loop monitors the subscription details and updates the draft invoice as needed. Loop uses the details of this draft invoice for sending email reminders.
Email configurations
By default, all emails are on. If you would like all emails turned off, please contact Loop. We do not support sending only some emails at this time.
Just like payment links, companies can provide their logo for display. If no logo is on file, we will simply show the company name. If you'd like to add your logo, please contact Loop.
Example email
Updated 3 days ago