Customer portal

Loop provides a portal for payers to easily see upcoming payments, receipts, manage their authorizations and cancel subscriptions.

Payers can log in with their wallet, never having to create a username / password with Loop.

Cancelation on customer portal

Loop offers the ability for customers to cancel their subscriptions on our Customer Portal, removing the need for merchants to build such functionality. When a customer clicks Cancel on the customer portal, the subscription will be set to cancel at the end of period in Stripe. This allows the subscription to complete the duration of time the customer has already paid for.

By default, cancellations on the customer portal are enable. Merchants can turn off the ability for customer to cancel for an individual agreement using the Update agreement endpoint and setting the allowCancel: false